Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with the right mindset and within your means.
Always remember: the house has a mathematical edge, and you should only gamble with money you can afford to lose.
Age Verification
Online gambling in New Zealand is restricted to players aged 18 years and over. If you are under 18, please do not access gambling services. It is your responsibility to verify your age before participating in any gaming activities.
By accessing online pokies, you confirm that you are of legal age in your jurisdiction.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone else, it may indicate a problem with gambling:
- Chasing losses by gambling more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, school, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Lying about the amount of time or money spent on gambling
- Experiencing financial difficulties as a result of gambling
If you've experienced several of these warning signs, please seek support.
Self-Help Tools & Controls
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Limit the amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from a gaming platform
Use these tools proactively to maintain healthy gambling habits. Many platforms also allow you to request a cooling-off period if you need a break.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation – Phone: 0800 664 262 | www.pgf.nz
- Gambling Helpline – Phone: 0800 654 655 (free call) | Available 24/7
International Resources
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (United States) – www.ncpgambling.org
All of these organizations provide confidential support and practical advice at no cost.
Need Help?
If you suspect you or someone you know has a gambling problem, please reach out for help today. There is no shame in seeking support. Professional counselors and support services are available to help you regain control.
Contact the Problem Gambling Foundation on 0800 664 262 or the Gambling Helpline on 0800 654 655 – both services are free and confidential.
Remember: gambling should always be fun. If it's no longer enjoyable or is causing harm, it's time to seek help.